You have purchased a licensed Arena Package, went through the free training provided, started your simulation project, got stuck! Relax! We are here to set you in the right direction.

Sim-Support is Black Swan Solutions, on call simulation assistance program.

A one on one advice and assistance offered by a Black Swan Solutions Simulation expert to help our Arena Simulation customers in overcoming a certain modeling, simulation or animation problem as they face it.

Sim-Support is a fully customized program that exactly meets your needs, whether you were new to simulation or experienced.

Typical assistance may consist of:
Developing model code, building sample models, interfacing with outside data sources, advanced training techniques, project methodology, and help with animation, etc.
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